Apr 24, 2013

Mobile Internet and Web Services in Public Transportation

The tremendous growth in the popularity and affordability of today`s light weight, compact and easy to use smart devices like phones, tablets, ultra note books has created an enormous demand for instant and easy connectivity. The accelerated growth of free WIFI in public places, restaurants, department stores and others drive the expectation for “connectivity everywhere” even in today’s and future public transportation. The habit of just “pull out” the smart device (even though most of the people carry it in their hand permanently anyway!), switch it on, touch the Icon and you are connected almost immediately” is the way today’s passenger expect a transportation enterprise to support their lifestyle.

Therefore the fact is: Connectivity has become a lifestyle

The consequence is that this feature is expected not only on public places and buildings or shopping centers, but also on long distance and urban trains, as well as in city range metro`s , buses and trams.

Mobile Internet in public transportation therefore has become an important point to consider, beyond the traditional train- and connection information on fixed overhead screens. Even the long hesitating airline industry is moving in that direction with their ”In flight communication” offering.

Competition is increasingly driving the uptake of new broadband wireless services in trains. In almost every European country where rival operators are battling it out for customers on the same or similar routes, we have seen the launch of on-board Wi-Fi. First, on the carriages operated by the newcomer as it tries to differentiate its service, then, very quickly after, on the incumbent’s trains – as it feels stung into action.

What is the business case?
 
  • Study of ridership patterns showed that adding Wi-Fi to trains had, by itself, raised ridership figures by 3% across the board
  • Translated to larger fleets could raise tens of millions of €/£/$ in extra ticket revenues
  • There is no unique business model to adopt when considering Wi-Fi services on-board
  • There are actually 3 different models for charging for the services and looks like free or mixed charging are becoming most popular alternatives
Various public train operators have already made that move and are highly impressed by the success and the advantages given plus the extra income to prime up their revenues. In today’s times any extra income is highly welcome to contribute to the revenues.


The benefits

So, what are the potential benefits for an operator to justify such an investment?

This IP connectivity for internet access offers the unique possibility for the operators to be in real time contact with their passengers not only via the fixed overhead video screens, but more important and efficient directly interactive on the customer personal devices.

The sale of advertisement space and entertainment features is a perfect platform for additional considerable revenues by these unsurpassed “location, real time and focus” features. That is THE advantage of the “mobile case”.

Through the train log-in process a direct startup “operator” screen can be presented for important information related to the travel and the availability of specific services.

P.I.M.: Passenger Information Management and P.E.M.: Passenger Experience Management therefore become the buzz words in successful mastering the efficiency and success of on board WiFi in modern public transportation systems.

Specific Real Time information about operator/train related issues:
  • Current location
  • Timing
  • Destinations
  • Connections
  • Recommended switch over
  • In the case of delays or disturbances will increase the passenger experience extremely positive
  • “Frequent traveler” club loyalty programs and sweepstakes

Besides that information part, there is an additional opportunity for the operator on internet revenues for providing access to their portal for commercial and advertisements or the implementation of :
  • Real time information about general issues
  • Location based geographical information
  • Touristic sites and viewpoints
  • Advertisement for points of Sale, special offers ( department stores, jewelleries, restaurants)
  • Events, tickets 

The requirements

The basic and most important requirement for this is an absolute reliable and stable communication from train to ground during the whole travel. Even when changing trains of the same operator an automatic handover without a new log in should be made possible. To achieve both goals, comfortable and rich internet environment and reliable connections on the train are the mandatory prerequisites. Nothing is more image harming then offering something to a large audience that does not work properly.

One solution to fullfil these requirements is created by Goodmill and Limitis. The companies have joined forces on a project basis to combine best practice from both, communication and IT/Internet guarantee a seamless implementation. Goodmill systems limited is a trail blazer in mobile broadband connectivity that insures constant data flow in demanding conditions where 24/7 connectivity is critical. Limitis broadband has broad experience as an independent internet service provider. Web hosting, co-location, maintenance services for domains as well as mail and mail security is their offering for customers. Information management guarantees an optimal mix and match of competences for bringing customer needs and operator requirements together.

Sigurd Schilling



 
 

Apr 5, 2013

Using Mobile Devices and Routers in Police Applications

A most recent killer application for critical mobile connectivity in policing is to have a system with VPN client based systems used in the laptops or other smart devices and a router solution in the vehicle. In this blog I have summarized some demands and key benefits of this approach.

Critical Connectivity from Mobile Devices
 
In this approach the VPN client in the mobile device is able to use one or two links towards the network and is an excellent solution whenever the vehicle is not nearby. The requirements for the VPN solution include solid security, seamless connectivity, session persistence as well as seamless roaming between networks. Many mobile solutions fail to deliver the anticipated benefits due to ease of use and connectivity issues. A specially designed mobile VPN is designed to provide a secure, LAN-like user experience.

As this might be enough for many solutions officers are using today, it is not enough alone for mission critical applications. A seamless functionality with a vehicle router whenever near, gives an excellent combination of critical connectivity from the devices and mission critical connectivity for all online vehicle systems.




Ensuring Mission Critical Connectivity

For many law enforcement applications it is mission critical to have a constant flow of information on the field. Mobile multi-channel routers provide a reliable, fast, and secure broadband connection between the vehicles and the command center for mission critical needs. Goodmill w24e is the first router in the world to provide seamless and reliable switching between several different broadband data networks using technologies like LTE, 3G HSPA, CDMA2000/450, WiFi, WiMAX and TETRA. In case of a connection failure the solution immediately reroutes the traffic through another network. This ensures reliable connectivity even when the vehicles are constantly on the move.



The actual quality of the available broadband networks might be a surprise to many officers. The dynamic nature of the networks, including future dedicated networks, demands a solution that combines networks. This is presented from actual tests run data collected from a moving vehicle.

Many policing applications used today are mission critical and require high availability. These include applications such as
  • Access to sensitive databases
    • Criminal records, vehicle databases, medical databases etc.
  •  Command and control applications
    • Position sharing / unit status sharing applications
  •  Online streaming video
  •  License Plate Recognition
  •  VoIP applications
Summary
 
Information sharing between jurisdictions is a valuable tool for increasing the efficiency and effectiveness of Police operations. These important applications are only possible to realize with broadband connectivity ensured by hybrid network approach provided by advanced VPN client software, multichannel routers and supporting backend solutions.

Juhani Lehtonen
Goodmill Systems Ltd
 

Mar 27, 2013

Future of Mobile Policing Technology Available Now

Designed to make the job of policing on the front-line an easier task, the police vehicle merges the latest technologies with traditionally essential equipment into a single vehicle. With multiple data and robust communications, the vehicle is able to support such solutions as GIS and mapping, police processes, ANPR, forensics, video streaming and capture, public involvement and facial recognition. The vehicle, as well as including automatic performance reporting and built in security measures, seamlessly brings together all of these technologies into one car.

Vehicle platform

The CAST car is based on the Vauxhall (Opel) Astra Sports Tourer. This is a car that is widely selected by British police forces for its economic running costs and general robustness. The car is fully equipped with features familiar to the police, including full blue light arrangement, sirens, and features like ‘run-lock’. An important feature is that this cas is SVA (Single Vehicle Architecture) compliant. The solutions are designed to work in and away from the vehicle, creating a true mobile workforce environment.






Hardware platform

Vauxhall has teamed with Goodmill Systems and TETRAtab to implement the robust telecommunication and computing platform within the vehicle. There are two principle computers within the car, both of which are provided by TETRAtab. The telecommunications solution is provided by Goodmill Systems and integrated in the left hand side of the boot space. This allows any of the devices in the car, and when permitted, devices from the general public, to communicate via multiple freely selected broadband networks in a resilient and secure way. A WiFi hotspot bubble is also created by the router around the vehicle and is also connected via Ethernet to the TETRAtab platform.


Additional applications

The vehicle includes video equipment that is provided by VideoLAttitude and allows video streaming from both inside and around the vehicle to any device in the world. The cameras are discreetly integrated so as not to attract attention, and are managed from two control boxes under the floor of the luggage compartment area. The car automatically reports vehicle faults abd druver performance via an Airmax system integrated into the car. This allows condition based maintenance of the vehicle and reduces the vehicle wear.

The winning solution

This set-up was the winning solution of the ACPO ITS Group competition to produce a police patrol vehicle able to support new and innovative ways of working for the police service. The judges were extremely impressed with the whole vehicle fit and the final quality of the integration of so many disparate systems. All systems worked seamlessly thanks to the high availability connectivity provided by Goodmill managed router system.

More info at: http://content.yudu.com/A23b3f/Lmobcastssup13/

Mar 18, 2013

Demand Responsive Transportation: Case Study

Metropol project, which is a joint venture of HSL, Finnish Transport Agency, Aalto University, Ajelo Oy and Goodmill Systems Ltd., is developing a new demand responsive public transport service that offers individually tailored bus journeys with the help of a smart, real-time booking system. The service is being developed in a research project carried out by Aalto University School of Science and Technology. HSL (earlier HKL and YTV) has participated in the project since 2007. The aim is to launch a pilot of the service in the end of 2012. 

The Service

Customers can book a ride and travel from almost any location to another within the service area of the bus. The booking and control system is fully automated and all bookings are made over the internet or via SMS. Service level and price vary according to the customer’s choices. If the customer accepts that the departure time is adjusted to accommodate other passenger's and that the bus does not take the shortest route, the price is close to a regular public transport fare. If the customer wants to get a ride immediately and take the shortest possible route, the price is close to a taxi fare.

The Pilot

In the pilot phase the service is operated by 10 minibuses. In addition, the aim is to cooperate with the taxi industry. The pilot area includes parts of Helsinki that lie south of Ring Road I excluding eastern Helsinki. The Viikki campus and Otaniemi are also included in the pilot.

The preparation phase of the five-year pilot project will run until 2012 and the pilot will be carried out in 2012-2015.HSL will carry out the pilot in cooperation with the Finnish Traffic Agency, Aalto University, Ajelo Oy and Goodmill Systems Ltd.

The Equipment in the Vehicle

The vehicle equipment consists of a tablet computer which runs the application software. This has a critical connection to the backend system and updates the routes online as the rides change with new customers hopping in. The routes are shared on a bigger screen so that customers can see the route and their accepted arrival time just as in normal transport with predefined traffic plans. There is also a possibility for the WiFi hotspot and other customer experience enhancing services through the system.

The Technical Solution

The technical requirements for the solution include the ordering and billing system, the algorithm based route planning that uses GPS information and a very reliable broadband connection that exchanges information between the vehicle and the system. Additionally customer services, like reliable wireless hotspot can be offered for the passengers.

The imperative for the successful operation is the continuous GPS connectivity and the always online broadband to ensure that the logistics algorithms are always calculated based on the correct updated information. It is thus possible to alter the route and optimize it for the best possible customer experience. If the connectivity fails, the whole service is dysfunctional. It is thus additionally important that the connectivity can be monitored and all needed system set ups or upgrades can be done remotely. This means updates to the routers as well as updates to the vehicle computer systems.

The Future of DRT

Metropol project is one of the spearhead projects outlined in the letter of intent between the Government and Helsinki region municipalities aiming to enhance the competitiveness of the metropolitan area. HSL’s aim is to create a high-quality public transport service that will attract a substantial number of motorists to public transport.

If the system is widely introduced in the Helsinki region, the number of daily journeys made using the service could be in the hundreds of thousands within a decade. This would substantially reduce congestion from the use of private cars and need for large-scale road investments.

The Executive Board of HSL decided on 29 March to propose to the General Assembly of HSL that it would grant Ajelo Oy a subordinated loan of EUR 400,000, provided that HSL's member municipalities grant a corresponding loan to  HSL. The municipalities are committed to finance the five-year pilot with around EUR 5 million, of which operating costs are around EUR 4.5 million.

Goodmill Systems Ltd. provides for the project the managed multichannel routing that is the enabler of this groundbreaking service. Goodmill offers the most reliable solution for vehicle broadband everywhere the connectivity plays a critical role.

Mar 7, 2013

Ambulance Broadband Data Connectivity

The modern ambulance services are introducing a variety of life saving applications that require always online broadband. Pirkanmaa Hospital District is one of the forerunners of high-end applications in this field.
 
The Used Services
 
The hospital district needs to chart patients and share data in real-time, and easily manage Ambulance Trauma workflow and analyze patient data. Ultimately, the used applications help hospitals realize significant clinical and operational benefits to improve performance and quality. It is even possible to capture data using a finger touch-screen interface, and make charting quick, accurate, and comprehensive.
 
The modern applications enable hospitals and staff to see the status of all patients, including real-time information from charting in the field. It is possible even to use workflow management system allows agencies to manage EMS through review and approvals, ultimately replacing the paper trail. The hospital district can then use pre-built server reports and powerful data analytics package to observe trends, and effect change.
 
Ambulances are outfitted with docking stations and tablet PCs. Data is entered by tapping the screen, including voice recognition. Paramedic can send patient data in real-time the hospital and this system allows one to capture quickly and accurately far more information than manual on paper charts. The patient data is then instantly available to the emergency department and clinical audit staff.
 
The system naturally requires data connectivity that is reliable, resilient and meets the challenging coverage problematic of a big country like Finland.
 
The Router System
 
Pirkanmaa Hospital District has chosen top of the field routing solution that is capable to switch from network to another seamlessly in a matter of seconds. For guaranteed availability, the routers system is remotely managed, and the solution includes state of the art mobile IP capabilities.
 
The systems consist of routers, including mobile terminals, router software, management software and tunneling software. A picture of a concept set-up is presented below.
 
 
 
The figure shows that the hospital or command center can be connected to any vehicle through secured IPSec based VPN’s through a VPN gateway. This VPN gateway can be any of the currently commercially available standard gateways. In case of high-end video surveillance, a special mobile IP server is needed in the land site. This enables the extremely smooth switch over between networks with very little influence to picture quality or delay in picture.
 
The WAN networks can be selected freely based on the availability of mobile terminals that are integrated in the router. In this case the most used Finnish Operators were selected to provide for the best possible combined coverage. The selection of used alternative WAN links is based on need for connectivity and cost. It is important to note that the solution provides a smooth transition to future dedicated broadband networks: when LTE is one of the selected modems, it will be used there where available. As the LTE network coverage grows, the usability increases flexibly. The services can be implemented immediately and upgraded as more broadband capacity will be available.
 
Specific Solution Benefits
 
It is clear that the solution for these lifesaving applications cannot be provided with standard routing systems. There are requirements that need special attention and the router system is in key position to provide for these. This includes for instance:
  • Extremely quick switch over times through multiple active radio modems
  • Data Session Persistency while using different network, for enabling real time applications such as Video and VoiP, as well as keeping critical data sessions open all the time
  •  Secure data communication through built-in VPN capabilities
  • Auto roll back
  • Double memories
    • Fall back to previous working configuration is new one is corrupted
  • Hardware based modem control
    • In case of modem dysfunction the router has hardware power-up reset functionality
  • Power back-up
    • In case of power loss, like in starting the vehicle, the router keeps power on for app. 20-30 seconds.
The advanced management system is essential in minimizing the implementation and operating costs as well as maximizing the availability at all times during operation. The Goodmill Systems’ management features and benefits include:
  • Device management remotely
    • Remote management via the active route/link, can be any
    • All configurations administrated by the management system
  • Monitoring
    • Wan link status
    • VPN status
    • Configuration revision
    • Router Log management
  • Router firmware download and initialization
    • Controlled remotely by the management system
    • Recovery to earlier version if needed
  • Mobile terminals managed and controlled by the system
  • Secure and scalable installation
    • Secure procedure to add devices under management
    • Automated self-setup and configuration with remote management  and predefined parameters
Summary
 
Using multichannel routing is the killer enabler that meets the current and future needs of data connectivity in field use for Public Safety Sector. The solution enables the development of services and functionality in vehicles that is only limited by the coverage and data capacity limitations of the best availability that any single commercial network provides. Our experience is that the session’s persistency and the high availability needed can be provided only with our approach. The mobility of the vehicle influences the network functionality in such a way that it excludes currently available bundling solutions for this type of usage.
 
The high end implementation of Pirkanmaa Hospital District system is a proof of the concept and the results can be seen with improved service and ultimately saved lives.

Feb 28, 2013

Police Broadband Data Use*

Police organisations around the world have recognised a critical need for fast, secure broadband data applications. Utilising a secure and reliable broadband service increases efficiency and security. It saves money, time and lives. The ultimate solution is to have the same application suite used in the office available to vehicle based officers. When implemented fully, broadband data capabilities enable an ‘office on wheels’ approach that is well appreciated by the officers themselves as well as their customers. This case study illustrates the setup that allows the Police to truly enter the 21st century in mobile
connectivity.

* The material collected for this case study is sourced from Goodmill contacts in general
and is publicly available information. Goodmill provides equipment for Finnish authorities. All
information regarding the following applications may or may not be used by these authorities.

Police Data Communication Needs

For many years, Police organisations around the world have been implementing land mobile radio systems (LMR) to improve the communication capabilities of their field operations. Some countries have been the forerunners and today boast digital networks with excellent coverage throughout the country. Some are adapting to this later, with roll-outs still ongoing in many territories.These systems, whether TETRA, TETRAPOL or P25 technologies, were designed for specific public safety voice applications and often use technology similar to the first digital mobile networks. Although these systems provided a great improvement over voice-only services, their networks now face great limitations due to very low data capacities. Data traffic carried over digital LMR networks may even jeopardise primary voice services.

The data solution required today must improve the main functionality of voice, while simultaneously offering data communication that meets the capacity and requirements of public safety. The requirements for current and future Police data connectivity are:
  • Coverage
  • Availability
  • Data integrity
  • Session persistence
  • Cost efficiency
  • Interoperability
  •  
Police Specific Services

The required services are the key reason to implement new data connectivity. Services that are needed today within vehicles include:
  • Image and file transfer
  • Location based services
  • Database queries
  • Biometric checks
  • Streaming video
Information sharing between jurisdictions is a valuable tool for increasing the efficiency and effectiveness of Police operations. This means collecting and forwarding data between various jurisdiction databases. These important applications are impossible to realise within the technological limitations of current voice and SMS-type data services. It is obvious that broadband capabilities which fit public safety requirements are essential in order to improve efficiency. This creates the next dilemma: What is required from a Police broadband solution technically and how can we afford it?

Using Hybrid Networks

Multiple network usage is the key to efficiently use new data applications designed for Police forces. The basic idea is simply to combine two or more relatively well functioning networks into one connection that meets the requirements of field operations. Multi-channel router technology offers the means to utilise existing parallel commercial and/or private networks. Multi-channel routers need to be populated with several wireless terminals supporting a wide variety of different radio technologies or operators’ networks. Routing of mission critical traffic should always be performed using the best connection available.
 
Services Used
 
The actual services Police authorities use with the data connection are many and varied. The future seems to offer limitless capabilities. The first step is to enable a very basic functionality, e.g. enabling e-mails with larger data files to be sent without interruption. The increased data capacity also significantly improves situational awareness; e.g. seeing in real time where all other units are and what their status is. With broadband capabilities, it is possible to drastically expand the area within which units can be surveyed.
 
Other immediately accessible services include real time blogging, where units can write their observations to specific shared pages on a region by region basis. This service in particular has been extremely well received. The safe connection eventually enables easier, secure sharing of confidential information. It is possible to call up a suspect’s criminal record, any outstanding/previous fines or even vehicle information. With this approach, all the needed tasks can be performed on the spot, while required documents can be created and printed immediately. This includes a wide variety of tasks:
 
  • Reporting an offense
  • On the spot fines
  • Sentence claims
  • Preliminary investigations
  • Crime enquiries
  • Technical investigations
  • Weapon register checks
  • Personal ID checks
  • Passport checks
 
The Set-Up for Police
 
The infrastructure can utilise both dedicated voice traffic applications as well as commercial broadband networks. Dedicated broadband networks may be also used in the future, while multi-channel data connectivity serves as a simple migration path towards that scenario. The router creates connections to the command centre and also connections to other authorities that are needed. Through the command centre gateway, the encrypted connection can fetch all required information the specific officers are entitled to.
 
 
A sample set-up for police vehicle connectivity
 
Shared Experience from Police
 
Police officers  have been extremely satisfied with multiband access systems. Multiband Routers have changed and continue to change field operations and management. This technology has been proven to save time, resources, money and lives. Thanks to this solution, Officers are able to spend longer ‘in the field’ and operate with greater efficiency. They can access the same databases as in Police stations and create reports without returning to the station. Because everyone has the same picture of the situation, users claim that co-operation has been elevated to an entirely new level.
 
Information is more transparent thanks to task handling, shared blogs and the collection of statistics. Co-operation between different authorities has also been improved. The reliability of data transmission and sharing of critical information has and continues to improve significantly. Misunderstandings are reduced because different patrols can now locate each other from a shared map resource. This has lead to gains in the command and control chain, with field management proving more efficient thanks to better allocation of resources.
 
Further to this, everyone who is part of the process benefits from improved legal protection, as information is now automatically updated to databases. Preplanning and crime prevention has become more efficient. Even informing the public, press and other media has improved.
 
The Future
 
New operative models are developed as experience with the systems grows, while users further recognise the capabilities of the system to handle more critical data traffic than previously assumed. Police organisations have stated that enthusiasm for changing traditional working methods enables them to utilise the TETRA and other IT investments more effectively. However, it is important to note that the multichannel data access approach is merely an enabler. Multichannel routing or other technology cannot replace Police officers in the field. In the best case, easy to use radio and IT tools may become the backbone of field operations and management!
 
 

Feb 14, 2013

Using Hybrid Networks in Public Safety Broadband

 
Most of the current public safety broadband challenges can be tackled by smartly using not one, but several existing networks. By combining readily available networks the access can be improved significantly, the reliability and resiliency is not of a single network, but of an independent combination. Availability and quality of service are what the operators can jointly offer. The network infrastructure providers will naturally develop the spectrum efficiency to maximize the efficiency of their network and roaming could be provided between networks, using the best one available.
 
What do these combined networks then practically have to offer? The challenge is the always online connectivity especially when we are in moving vehicles. The recent studies show sometimes as low as 70% availability for any single 3G network even in the best coverage areas.
 
 
Table 1. Example of single and multiple broadband network availability.
 
 
The usually discussed needed availabilities for dedicated PS broadband are at the level of 99%. It is clear that providing that kind of availability over dedicated networks incorporates huge costs when applied over a larger region. It is understandable that the single carrier approach that occasionally provides these low availabilities is not sufficient. Luckily the statistics help with the multiple network approach. With two 3G networks, as presented here, as low as 64% over first network and 76% over the second one provide a combined availability of over 99%! Just by using two networks the availability needed can thus be met. And introducing 3rd network enhances that even further. When the switch over from network to another is seamless, one can claim that this approach provides for the needed technical functionality that is acceptable for critical communications already today.
 
The ultimate counterargument is always that there will be situations when none of the commercial networks will function. They can be blocked due to other traffic, there are areas where commercial networks don't exist  or power could be cut off. In these cases there remains a need for priorisation, QoS or even dedicated networks. Different dedicated LMR technologies, like TETRA,  need to be there as a back up also for data. 
 
There is, however, a chicken and an egg problem here. The broadband solutions  are needed in daily operations today. Should we postpone the introduction of broadband data to PS because of possible rare incidents or could we introduce a concept that works now and can be upgraded to meet the requirements of future as needed regulatory decisions are made? I think broadband should be introduced today and upgraded later. But not just any kind of a solution. We need a future proof solution that is capable to meet most of the demands of criticality today! 
 
The solution requires for router equipment in the vehicle with very special features that are unmet by established router manufacturers today.

 
Hybrid Network Approach in PS Broadband 

Overall Picture of the Needed Router Solution
 
The more flexible the used  WAN link configuration is, the more flexibility, reliability, resilience and security can be provided. The router solution needs to include a wide variety of links, a top of class encryption capabilities, fast switch over from network to another and a possibility to remotely manage and to have an overview of the connectivity.  The system needs to be able to provide seamless services to vehicle that include, but are not limited to:
 
  • Image and file transfer
  • Database queries
  • Location based services
  • Biometric checks
  • and ultimately streaming video

These services can be used in critical environment only by using routers that are specifically designed for the purpose. This includes special hardware, software and management features.
 
PSS Router Software Requirements
 
The most important software feature for the router system is the capability to switch over from network to another seamlessly, without any service interruptions. Mobile IP tunneling implemented by few manufacturers is a part of the solution. This technology hides the network changes from the termination point and enables fast switch over without unnecessary VPN negotiations. PS customers always use encrypted traffic, so various levels of VPN tunnels are used by different user organizations. MIP also guarantees session persistency so that the users are not required to re-authenticate to their backend systems every time a link is changed. But MIP cannot handle the fast switch over just by itself.
 
The mobile networks are extremely dynamic and having data streams to and from moving vehicles increases the demands of the connection. The networks are mainly designed to serve nomad customers and systems that solemnly depend on networks’ routing capabilities cannot follow a fast moving vehicle. With just protocol based routing the switch over decision cannot be made quickly enough. The only feasible solution is to use predefined routes and predict at all times the best possible routing for any the used links. This enhances the capabilities for decision making about when the network switch over is necessary. For this very same reason load sharing or data bundling over multiple networks seldom provides any advantage.
 
The router software requirements include also the capability of autonomously control the used modems. The modems tend sometimes to stay in “hanging” mode and look like they are connected to the network, but no data is transmitted. This and other similar dysfunctions need to be detected by the router and software needs to wake the modems up.
 
PSS Router Hardware Requirements
 
The router market offers quite a few appliance hardware solutions for router developers. These appliances are not designed to handle the specific requirements of critical PS communication. The first needed requirement is flexibility. When the connectivity is introduced to wide areas, it is often demanded that various routers have quite different hardware configurations. This is mostly emphasized in the WAN link flexibility. In many cases two links might be enough to fulfill the criticality demands, but there are cases where 3 or even 4 links are necessary. These links need to include all UMTS technologies (3G and 4G), but also capabilities for all CDMA based technologies and even satellite connectivity.
 
Robustness of hardware is a must in these demanding applications. Although the routers are located inside the vehicles, the shock resistance and IP classification needs to be high. It is clear that consumer products or slightly upgraded consumer products will not offer the long time durability required.
 
Router demands also carrier class hardware approach when it comes to updating the software. When remote software update is implemented, the router needs to test it before taking into use. This requires double memories. There is also needed a software functionality for fall back to elder functioning version if something goes accidentally wrong.
 
Sometimes just software based booting of the equipment is not enough. It is upmost important that the hardware has functionalities to mechanically switch the power off. This mechanical power switched, controlled by the software, are one element of a perfect solution for PS. Similar functionality is needed in the power back-up. The vehicle on battery should be used, but with starting the vehicle the power to the router should be remained. Special up to 30 seconds back-up without extra battery is thus needed.
 
PSS Router Remote Management Requirements
 
A horror for the PS broadband user is just a box with no remote monitoring, configuring or set-up possibilities. The demand is that the connectivity to all routers, even to thousands of units, should be monitored from a one secure system from a secure location. The communication between the management server and the router should not depend on which links are used for the actual network connection and it should always be encrypted. Software upgrades shall be made easy in a way that even large amounts of routers can be updated simultaneously. The routers in themselves should not have fixed IP address requirements for security reasons. The contact to management should always be initialized by the router. Easy management interface that can handle the number of routers and does not require any special coding expertise is needed.
 
Finally, the status of the routers and their links including connections, modems and even  SIM-cards should be made possible to monitor over large amount of routers with a simple graphical interface.
 
Summary
 
Special purpose router equipment, a multichannel router, is required in all furture scenarios of providing broadband data to Public Safety. No general appliance based or originally for consumers developed routers can meet the requirements for secure always on-line connectivity in vehicles. The solution has special requirements for software, hardware and remote management. When all of these areas are considered in the design, the ultimate target of providing critical connectivity can be met cost efficiently.
 
As one PS officer who has been using this type of a solution since 2011 put it:

“Multichannel routing system provides savings in time, resources, money and lives”
 
This is what a hybrid network approach can provide for public safety today. And with right system the upgrade to future networks will be easy.